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We operate a Quality System to ensure our services meet or exceed the parameters agreed
with our clients. Our Chief of Operations, Peter Wood, is responsible for ensuring all elements
of the business conform to our quality standards. Specific elements include:
Project management database:
active records of all interactions with clients, next action date and staff member, project manager
and partner responsible.
Auditable project files:
full records of all client projects, archived for a minimum of five years.
Full audit trails and checklists
for all tests: archived for a minimum of five years.
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